Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation once your order has been shipped.
Domestic Shipping (United States)
- Standard Shipping: 5–7 business days — $4.99
- Free Standard Shipping on all US orders over $70.00
Estimated delivery dates are calculated from the date of shipment, not the date of order. Handling time is 1–3 business days. Transit time is 5–7 business days. Total estimated delivery: 6–10 business days from order date.
International Shipping We ship to select countries worldwide. International orders typically arrive within 10–21 business days depending on the destination and local customs processing. International shipping rates are calculated at checkout.
Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in your order total and are collected by your local customs authority.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update in the carrier system.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at dremluxofficial@outlook.com within 7 days of the expected delivery date so we can resolve the issue promptly.
Contact Us For any shipping inquiries, please reach out to us at dremluxofficial@outlook.com, by phone at +1 909-360-9345, or by mail at 8239 Cottonwood Ave Spc 45, Fontana, CA 92335, United States.